Unconditional Trust & Safety

The CrowdAlt Giving Guarantee

We protect both donors and fundraisers at every step. What you donate goes where it matters, with strictly zero platform deductions.

1

100% of Funds Reach the Cause

We take a 0% platform fee. Donors cover the standard Paystack processing fee (1.5% + ₦100) at checkout, so 100% of the money raised is disbursed directly to the organizer.

2

Rigorous Bank & BVN Verification

Before a single Naira leaves the escrow vault, the organizer's 10-digit NUBAN bank account must match their verified Bank Verification Number and identity records.

3

Donor Protection & Refunds

In the rare event that a campaign misrepresents facts or misuses funds, CrowdAlt works with payment processors to freeze payouts and issue full donor refunds.

How we verify campaigns

Every campaign submitted to CrowdAlt undergoes multi-layer review before and during active fundraising:

  • NUBAN Account Verification: We query commercial and microfinance banks via API to confirm the organizer's legal account name.
  • BVN Cross-Matching: We cross-reference the organizer's BVN to confirm that the recipient account belongs directly to the declared organizer.
  • Document Evidence: Medical campaigns submit official hospital estimate letters and admission notes. School campaigns submit verified tuition invoices.
  • Community Moderation: Real-time automated anomaly detection flags irregular donation spikes, proxy IPs, or suspicious links.

What if something goes wrong?

If you suspect a campaign contains misleading claims, false documentation, or fraudulent intent, our Trust and Safety team investigates immediately.

Report a Campaign:

Email our dedicated fraud response desk at safety@crowdalt.org with the campaign URL and any supporting evidence. Campaigns under review have pending payouts suspended within 2 business hours.